Contact Us

Have a question? We would love to help

If you have any queries about an order, want to know more about our products, or our brand, please get in touch.

8810207213
KinKite Solutions Pvt. Ltd. 132, Saraswati Kunj, Sector 53, Gurugram, Haryana, 122001
8810207213
www.lillbud.com
10:00AM TO 6:00PM
info@lillbud.com

Frequently Asked Questions

Are the toys safe for babies?

Yes, safety is our top priority. All our toys are made from non-toxic, baby-safe materials and meet all required safety standards for infants and toddlers.

What is the timeline for delivery?

Orders are processed within 1–3 business days. Delivery typically takes 3–10 working days depending on your location. You'll receive tracking information once your order ships.

What is your return policy?

We currently don’t accept returns unless the item is damaged or defective. In such cases, please contact us at info@lillbud.com within 48 hours of delivery with an unboxing video so our team can assist you.

What if my order is delayed or missing?

If your order hasn’t arrived within 10 business days of shipment, or if your tracking shows ‘delivered’ but you haven’t received the package, please contact us at info@lillbud.com.

What if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact us at info@lillbud.com within 48 hours of delivery with an unboxing video so our team can assist you.

How do I contact customer support?

You can write to us anytime at info@lillbud.com. We're always happy to help with questions, feedback, or support.